We take security seriously – both of our site, and your data.
We do not know your password: once you enter it into the form when joining (or, accepting the pre-selected one), it’s encrypted. When you go to log in, we encrypt the password you typed / pasted in using the same method as the original, then compare them. If they are the same, we let you in, if not, we do not.
When going to log in to abbywinters.com, there is a “Forgot password?” link on the sign-in window.
You’re asked to enter your username. If our system has that username on file, we send an email to the associated email address on file, with a link to resetย the password (or email may be in your Spam folder – check there if you do not see the email after 60 seconds or so). More details on that process in the FAQ How do I reset my password?
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If you joined by CCBill (less unlikely – check your credit card statement), you can go to their account lookup page, or contact their Support department there. They have 24/7 support, and you could also call them.