Some people use automated computer programs to attempt to break in to our site. To counteract this practice we ask you to prove you’re a human, using a CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart).
Automated computer programs can’t “read” the letters and numbers you see in the box, only humans can. When you enter this code (which changes on every page load), it ensures that your login is entered by a real person. This works as a deterrent to hackers – when they see there is a CAPTCHA test, they simply look for lower-hanging fruit.
If you’re not sure what the code is, make your best guess. If you’re incorrect, you’ll get another chance to enter a different word on the next screen.
You need to type the black letters and numbers into the blank box (pdahb in the example below). It does not matter if you type it in lowercase or uppercase. Do not enter spaces between the letters.
These letters will change each time you reload the page or click the refresh icon below “I can’t read this”. After four minutes, you will need to reload the page or refresh the letters to get a new security code, as they do expire. If you try to log in with an expired code, you’ll be asked to log in again.
If you’re having problems reading the security code, and you’re using Windows, using the built-in “Magnifier” tool might help you.
Click on the Start menu, type Magnifier, and set it to the “lens” mode, a small handy tool that zooms in on an area around the mouse pointer. Set at about 200%, it should be perfect for you!