Cookies are useful – if we did not use cookies, you’d be asked to enter your username and password for every image and every video you looked at. This would become very annoying!
Here’s a list of all the cookies we set, and why we set them.
Cookies are good!
We use cookies to help you access the site smoothly. We also use cookies to remember settings you make, like how many thumbnails per page, and if images open in a new window or not.
If you suspect you’re having cookie issues, to do things in this order (if the first thing in the list does not fix your problem, move on to the next item in the list, and so on):
- Deleting old cookies (may be corrupt)
- Enabling cookies in your browser
- adjust firewall settings
Deleting old cookies
If you have problems logging in, it may help to delete all cookies associated with this website.
Chrome
Make sure you have your username and password handy – you were emailed this when you first joined.
In Chrome, select the Hamburger menu, Settings, search for “cookie”, select “Content Settings” button, then “All cookies and site data” button.
Search for abbywinters.com. Some of our subdomains might also show up, if you have visited them, but click on the main abbywinters.com one.
Click the X on the right to remove all cookies associated with abbywinters.com. You will need to log in again.
Firefox
- From the browser menu: Tools / Options / Privacy / Cookies / Show Cookies
- A small window will open with a list including descriptions of each cookie
- You are looking for files named:abbywinters.com
www.abbywinters.com with the descriptions of: user; sessiondata; pID - Do not choose those described with the letters bb, like bblastactivity, bbuserid etc, as they are for the messageboards
- Select each cookie, and click Remove Cookie
Internet Explorer
- From the browser menu: Tools / Options / General / Temporary Internet Files / Settings / View Files(Internet explorer 7 users -From the browser menu: Tools / Options / General / Browsing history / Settings / View Files)
- A window will open with a lot of filenames in it. Click on ‘Name’ to list them alphabetically.
- You are looking for files named like this:Cookie:user@abbywinters.comCookie:user@abbywinters.com/Cookie:user@www.abbywinters.comCookie:user@www.abbywinters.com/where ‘user’ is the user logged in to Windows (your Windows username)
- Right-click on each and choose delete.
Enabling cookies
Cookies must to be enabled to browse this site as a member. Cookies are enabled on your web browser by default, but you may have turned them off by mistake, or deliberately. If you did it by mistake, here’s info on how re-enable them.
If you did it deliberately, you will need to enable cookies specifically for this site (see below).
Enable cookies in Chrome
- In Chrome, select the Hamburger menu, Settings, search for “cookie”, select “Content Settings” button
- Remove the check-mark from “Block all third-party cookies and site data”.
- Clicked Finished.
Enable cookies in Firefox
- Go to the Tools menu
- Select “Options…”
- Click on the Privacy icon
- In the “Cookies” section, check the “Accept cookies from sites” box
- Click OK
Enable cookies in Internet Explorer
- Go to the Tools menu
- Select “Internet Options…”
- Go to the Privacy Tab
- Click the “Advanced…” button
- UN-check “Override automatic cookie handling”, Click OK
- Set the slider to “Medium”
- Click OK
Adjust Firewall
You may also need to adjust your software firewall (for example, Norton Firewall, or Zone Alarm) or ad blocking software. You need to explicitly allow “abbywinters.com” (exactly that, without the quotes). As there are so many different types of these, we cannot provide specific instructions, but you’re looking for something like “exceptions” or “allow”.
Let us know if you still have problems.